Terms Of Services

Terms & Services

General Terms:

1. All prices can be reviewed at Host Ilaka at any time.

2. Acceptable payment method for services is provided on official website.

3. All payment invoices are generated 7 days before payment is due. Failure to pay by the due date will result in suspended and, ultimately terminated service. Late payments after 5 days are subject to a payable as a late fee.

4. Subscription based payments can be cancelled at any time but refund/credit back can’t be applicable after 7 days.

5. As a registered customer of Host Ilaka , you agree to receive emails promoting any special offer(s), including third party offer(s). You may unsubscribe from newsletters by clicking the “unsubscribe” link at the bottom of any newsletter we’ve sent. For your convenience, all information provided during registration with Host Ilaka is subject to Host Ilaka’s Privacy Policy.

6. If product has free migration then free migration can be done with same platform like cpanel to cpanel, plesk to plesk. We don’t provide free migration on differnt panel based service example, plesk to cpanel.

Fund / Credit Balance:

1. No Refund after fund added to Host Ilaka wallet (Credit Balance).

2. Refund provided into Host Ilaka wallet is non refundable.

Refund Policy:

We provide a 1 Days credit back guarantee (1 Day refund Policy) on all Web Hosting packages with the following conditions:

1. Refunds are limited to one per customer (i.e. multiple services don’t qualify or multiple signups).

2. Refunds are not granted to accounts closed for TOS violations.

3. Existing product upgrade or downgrade will not be refunded, user will be responsible for the action.

4. VPS Product will not refunded, if product delivered before requesting for cancellation.

5. Refunds are not granted on Domain Registration/Renewal/Transfer.

6. If already have product and order new product then no refund policy work. only 1 days credit back guarantee.

7. No refund policy for: installation fee, VPS, dedicated servers, SSL certificates, Domain privacy, Domain names and licenses or custom software installs.

8. No refund will be made if our team not found any issue in your Hosting plan from our side.

9. No refund will be made if your Service(s) is suspended (due to Email Marketing/Email Abuse/Misuse of our service/Inappropriate/Illegal/Immoral/Account Over-use) or terminated.

10. Accounts will be terminated after 15 days after overdue

Backups & Recovery

1. Free Backup is complimentory service. We don't charge for it, and data backup is fully automated. We can only able to provide your data if backup available into our storage server.

2. Accounts larger than 15GB WILL NOT be included in backups.

3. Host Ilaka is not responsible for files and/or data residing on your account. You agree to take full responsibility for all files and data transferred and to maintain all appropriate backup of files and data stored on Host Ilaka's servers.

4. Backup rotation time is weekly and We take max 4 retaintion of backup.

5. We only store your data/backup 28 days after overdue, after that your account/website data will be earesed Completly, we aren't responsible for that.

Reseller Hosting New Terms:-

1. Reseller Hosting All Plan's Was Now Yearly,That's Mean Monthly,Quarterly,Semi-Annually Was Not Available. And Its final.

2. Old Reseller Was Renew There Services As A Yearly And Its Mandatory. Other Wise We Do Not Break Our Terms.

3. If, Any Resellers Was Not Renew There Service,And Claim There Data After Expire There Service, Then Its Not Possible.We Will Not Allow That.

4. All prices can be reviewed at Host Ilaka at any time.

5.All Reseller Was Notified That, We Will Not Break Our Rules.

6.Monthly,Quarterly,Semi-Annually, Not Available For Resellers. Only Annually Was Available.

7. If We Find Any Spam,Fishing,Adult Sites In Resellers. Then We Will Suspend It As Per Our Term. Because We Will Not Allow This Type Sites. We Will Follow DMCA . 

8. After Expire Service We Will Not Allow To Transfer Data Using Ssh.

9.When Any Reseller Services Was Expire On Expire Time. We Will Suspended There All Account [Include There Own Account] After Expire Date At Midnight.

10.We Will Do Not Get Any Extra Time After Service Was Expire.

Vps And Ddicated Server Terms:-

1. All Vps And Dedicated prices can be reviewed at Host Ilaka at any time.

2. We Will Not Allow Bulk Mail On Our Vps And Server.

3. If  You Upload Any Type Of Virus, Malware Or Any Copyrights Illegal Content The The Hostmaster Will Cancel The Vps At Any Time.

4.We Will Not Allow Refund Back Guarantee On Vps And Dedicated Servers Services.

5.We Will Not Providing Any Cpanel Licenses With Vps Or Dedicated Servers Services.

6.If You Purchase Vps/Dedicates Server Individual, The Terms Are Applicable On This.

7. We Will Not Break Our Terms.

Update Date-30/07/2020

Adult Content Policy:

We do not allow adult content such as pornography or nudity.

Zero Tolerance Spam Policy

1. We take a zero tolerance stance against sending of unsolicited e-mail, bulk emailing, and spam. “Safe lists” and “double opt-in” will be treated as spam. Any user who sends out spam will have their account terminated with or without notice. No refunds will be given.

2. Mailing Policy and Limits: Sending Bulk mails are not allowed on our server,Per cPanel account can send 100 Mails. If any accounts seems to be spamming it will be suspended with or without any notice(Only for shared) .

3. Using nulled/cracked Themes and plugins is strictly prohibited,

If we found any type of malware in your account , your account will terminated instantly.

Thank you for using Host Ilaka.
Contact us : [email protected]

w.e.f: 30/07/2020